ترايدنت العرب

Marketing, Sales, and Customer Service || 2025






First East Training Center
A company specialized in providing distinguished training services with high efficiency and professionalism for all governmental and private entities and organizations.

Announces the opening of registration, employee nomination, and annual contracting for the latest training programs for the years 2025 | 2026.
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(Discounted prices for group nominations)
Your courses can be conducted worldwide:
(UAE | Saudi Arabia | Egypt | Turkey | Malaysia | Morocco | London | Paris | Barcelona | Jordan | Bahrain ...).

Short- and long-term courses available:
(5 Days | 10 Days | 1 Month | 3 Months | 6 Months).

(Individual Training | Group Training | In-house Training | Online Training).
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Program Titles:

Marketing Communication and Media Planning

Customer Loyalty and Satisfaction Management

Pharmaceutical Marketing

Essential Marketing and Sales Skills for Business Professionals

Best Practices in Sales Management

Resolving Conflicts Between Work Teams and Dealing with Difficult Personalities

Personal Skills and Customer Service

Creativity Strategies in Customer Service

Operations, Team, and Client Management

Customer Service Management

Creating a Distinguished Service Culture in Customer Service

Customer Satisfaction and Loyalty

Developing Customer Service in the Public Sector

Effective Marketing Management and Research Methods

Effective Brand Management

Advanced Strategies in Marketing and Sales Management

Comprehensive Plan for Marketing, Communication, and Successful Media Planning

Advanced Knowledge in Sales Management

Basic Knowledge in Sales Management

Sales Management for Professionals

Certified E-Marketing Specialist

Evaluation of Customer Service Consultants (Call Center)

Customer Complaints System: A Tool for Developing Customer Service

Certified Customer Service Specialist

Designing Leading Customer-Centered Strategies

Customer Experience Specialist
Fundamentals of Quality and Excellence in Customer Service

Skills for Handling Public and Customer Complaints

Comprehensive Marketing Program

Service Management, Effective Complaint Handling, and Achieving Customer Satisfaction

Integrated Skills for Call Center Employees

Customer Delight Strategy and 7-Star Service Experience – Dubai Government Standards

Excellence in Customer and Client Service

Leading Work Teams, Building Initiative, and Fostering Creativity within Teams

Problem-Solving and Innovative Decision-Making

How to Write a Persuasive Advertising Copy

Communication Diplomacy and Advanced Negotiation Management Strategies

International Standards for Call Center Management (ISO 18295)

Strategic Marketing Planning (Modern Tools and Market Force Tracking)

Professional Salesperson Skills

Marketing and Selling Sharia-Compliant Banking Products

The Art of Telephone Marketing

Marketing Research and Information Systems

Methods for Measuring Marketing Opportunities in Foreign Markets

Modern Marketing Strategies

Marketing Excellence to Face Contemporary Challenges

Professional Digital Marketing

Planning Effective Advertising and Marketing Campaigns

Excellence in Service Quality and Customer Interaction Skills

Integrated Customer Service System and Excellence in Service Quality and Customer Interaction Skills According to Total Quality Management Standards

Developing Leadership and Supervisory Skills and Building a Customer Service Team

Policies for Attracting and Retaining Customers

Creative Performance in Customer Interaction Strategies and Quality of Service

For registration and to learn more about the scientific content of the courses, as well as dates and locations, please contact us via email with the course name. You will receive a response within 24 hours.

Training Coordinator for All Arab Countries:
Ms. Nour Yasser
📞 Mobile: 00201107581309
📧 Email:n.yasser@trainingfe.com

💬 WhatsApp:https://wa.me//00201107581309

Visit our website to view all training courses:
🌐https://trainingfe.com/

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